TROUBLESHOOTING TIPS FOR YOUR COMPATIBLE INKJET CARTRIDGE

Learn how to Remove & Install CHIP from NEW Canon CLI-8's and PGI-5 CLICK HERE

Installing your print cartridge.

• Please do not remove your cartridge from the protective wrapping until it's ready for use.
• The ink cartridge should be placed upright for at least 30 minutes prior to use; this will allow the ink to flow down to the print head and allow any oxygen bubbles to rise up and away from the print head.
• Remove the plastic strip from the cartridge.
• Install the print cartridge(s).
• Run the head cleaning cycle at least one time.
• Print a test page to make sure the print cartridge(s) are installed and functioning properly.

  TroubleShooting Tips

  The print quality is not very good?

• Run the head cleaning cycle 2 - 3 times.
• If this does not work, please see our Return Policy.

The print cartridge is not being recognized?

• Please make sure that you have removed the plastic strip covering the cartridge vent holes. (the plastic is generally yellow in color)
• Remove the ink cartridge from the printer.
• Power OFF the printer for 60 seconds.
• Power ON the printer and re-install the ink cartridge(s).
• Run the head cleaning cycle.
• If this does not work, please see our Return Policy.